{"id":2111,"date":"2026-09-10T11:31:04","date_gmt":"2026-09-10T11:31:04","guid":{"rendered":"https:\/\/rewe-group.at\/crisis-management-cybersecurity\/"},"modified":"2026-09-18T09:45:45","modified_gmt":"2026-09-18T09:45:45","slug":"8939543036-2","status":"publish","type":"page","link":"https:\/\/rewe-group.at\/en\/8939543036-2\/","title":{"rendered":"Crisis Management &#8211; Cybersecurity"},"content":{"rendered":"<section id=\"page-hero-block_88dc9cd8312d4251fbc99737f7ebeb32\" class=\"acf-page-hero acf-page-hero--image-large acf-page-hero--without-image alignfull\" style=\"--phi-background:#F2F2F2;--phi-text:#222222;--phi-accent:#222222;--phi-width:1400px;--phi-image-height:clamp(480px, 55vw, 820px);--phi-focus-x:50%;--phi-focus-y:50%;--phi-heading-font:&quot;REWE Group Headlines&quot;, Arial, sans-serif;--phi-heading-style:normal;--phi-heading-weight:700;--phi-intro-font:&quot;REWE Group Copy&quot;, Arial, sans-serif;--phi-intro-style:normal;--phi-intro-weight:400;--phi-breadcrumb-font:&quot;REWE Group Copy&quot;, Arial, sans-serif;--phi-breadcrumb-style:normal;--phi-breadcrumb-weight:400;--phi-tag-font:&quot;REWE Group Copy&quot;, Arial, sans-serif;--phi-tag-style:normal;--phi-tag-weight:700;--phi-heading-size:clamp(2.5rem, 5vw, 4.5rem);--phi-intro-size:clamp(1.125rem, 2vw, 1.75rem);--phi-breadcrumb-size:0.875rem;--phi-tag-size:1rem;\"><div class=\"acf-page-hero__panel\"><div class=\"acf-page-hero__content\"><h1 class=\"acf-page-hero__title\">Cybersecurity affects us all\u2014take proactive measures instead of reacting<\/h1><div class=\"acf-page-hero__intro\"><p>Digital threats such as phishing, ransomware, or data breaches can occur at any time and severely disrupt business processes. Recent security incidents in the industry clearly show that being prepared not only protects systems but also safeguards customer data and corporate assets. <\/p>\n<\/div><\/div><\/div><\/section>\n<p class=\"wp-block-paragraph\"><\/p>\n\n<p class=\"wp-block-paragraph\">On this page, you&#8217;ll find:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>a concise FAQ<\/strong> with answers on prevention, what to do in an emergency, and rapid recovery,<\/li>\n\n\n\n<li><strong>as well as a video<\/strong> that explains the most common cyber risks and shows you how to protect yourself both at work and in your personal life.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Everyone can help reduce risks\u2014by acting prudently, implementing consistent safety measures, and communicating clearly.<\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<figure class=\"wp-block-embed alignwide is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Cybersecurity geht uns alle an \u2013 aktiv vorbeugen statt reagieren\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/xOFsrkRD7C0?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n<p class=\"wp-block-paragraph\"><\/p>\n<section id=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2\" class=\"riag-faq-accordion alignfull\" style=\"--faq-bg:#FFEBA3;--faq-text:#222222;--faq-closed:#222222;--faq-open:#222222;--faq-divider:#222222;--faq-width:1400px;--faq-space-top:clamp(4rem, 6vw, 6rem);--faq-space-bottom:clamp(4rem, 6vw, 6rem);--faq-heading-font:&quot;REWE Group Headlines&quot;, Arial, sans-serif;--faq-heading-style:normal;--faq-heading-weight:700;--faq-question-font:&quot;REWE Group Copy&quot;, Arial, sans-serif;--faq-question-style:normal;--faq-question-weight:700;--faq-answer-font:&quot;REWE Group Copy&quot;, Arial, sans-serif;--faq-answer-style:normal;--faq-answer-weight:400;\" data-faq-mode=\"multiple\" data-faq-first-open=\"false\"><div class=\"riag-faq-accordion__inner\"><h2 class=\"riag-faq-accordion__heading\">FAQ<\/h2><div class=\"riag-faq-accordion__list\"><article class=\"riag-faq-accordion__item\" data-faq-item data-initial-open=\"false\"><h3 class=\"riag-faq-accordion__question\"><button type=\"button\" class=\"riag-faq-accordion__toggle\" id=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-button-0\" aria-expanded=\"false\" aria-controls=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-panel-0\" data-faq-toggle><span class=\"riag-faq-accordion__question-text\">What is cybersecurity?<\/span><span class=\"riag-faq-accordion__chevron\" aria-hidden=\"true\"><\/span><\/button><\/h3><div class=\"riag-faq-accordion__panel\" id=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-panel-0\" role=\"region\" aria-labelledby=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-button-0\" data-faq-panel hidden><div class=\"riag-faq-accordion__answer\"><p>Cybersecurity encompasses measures that protect the confidentiality, integrity, or availability of data or information systems. An IT security incident is an event that jeopardizes these protection objectives, e.g., through unauthorized access, malware infections, phishing, social engineering, or data loss due to theft, hardware failure, or inadequate backup.<\/p>\n<\/div><\/div><\/article><article class=\"riag-faq-accordion__item\" data-faq-item data-initial-open=\"false\"><h3 class=\"riag-faq-accordion__question\"><button type=\"button\" class=\"riag-faq-accordion__toggle\" id=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-button-1\" aria-expanded=\"false\" aria-controls=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-panel-1\" data-faq-toggle><span class=\"riag-faq-accordion__question-text\">Why is cybersecurity so important for our company?<\/span><span class=\"riag-faq-accordion__chevron\" aria-hidden=\"true\"><\/span><\/button><\/h3><div class=\"riag-faq-accordion__panel\" id=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-panel-1\" role=\"region\" aria-labelledby=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-button-1\" data-faq-panel hidden><div class=\"riag-faq-accordion__answer\"><p>IT is essential for virtually all business processes; breaches of information security can reduce performance or bring business processes to a standstill. In addition to technical risks, individuals are often the target of attacks on corporate information. Cybersecurity is essential because various actors (cybercriminals, hacktivists, state-sponsored hackers, insiders, script kiddies) specifically target companies such as the REWE GROUP to make financial gains, pursue political or social goals, gain economic or geopolitical advantages, or cause damage out of curiosity. Their motivations range from extortion to data theft to sabotage.   <\/p>\n<\/div><\/div><\/article><article class=\"riag-faq-accordion__item\" data-faq-item data-initial-open=\"false\"><h3 class=\"riag-faq-accordion__question\"><button type=\"button\" class=\"riag-faq-accordion__toggle\" id=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-button-2\" aria-expanded=\"false\" aria-controls=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-panel-2\" data-faq-toggle><span class=\"riag-faq-accordion__question-text\">What are some common cyber threats (e.g., phishing, malware)?<\/span><span class=\"riag-faq-accordion__chevron\" aria-hidden=\"true\"><\/span><\/button><\/h3><div class=\"riag-faq-accordion__panel\" id=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-panel-2\" role=\"region\" aria-labelledby=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-button-2\" data-faq-panel hidden><div class=\"riag-faq-accordion__answer\"><ul>\n<li class=\"font-sans font-normal text-base leading-relaxed text-gray-800 mb-4 last:mb-0\">Social engineering (manipulating people into disclosing confidential information)<\/li>\n<li class=\"font-sans font-normal text-base leading-relaxed text-gray-800 mb-4 last:mb-0\">Phishing (fraudulent emails or messages designed to obtain login credentials)<\/li>\n<li class=\"font-sans font-normal text-base leading-relaxed text-gray-800 mb-4 last:mb-0\">Malware (viruses, worms, Trojans, ransomware)<\/li>\n<li class=\"font-sans font-normal text-base leading-relaxed text-gray-800 mb-4 last:mb-0\">DDoS Attacks (Denial-of-Service Attacks)<\/li>\n<li class=\"font-sans font-normal text-base leading-relaxed text-gray-800 mb-4 last:mb-0\">Ransomware (data is encrypted, and a ransom is demanded)<\/li>\n<li class=\"font-sans font-normal text-base leading-relaxed text-gray-800 mb-4 last:mb-0\">Exploits (Exploiting Unknown Vulnerabilities)<\/li>\n<li class=\"font-sans font-normal text-base leading-relaxed text-gray-800 mb-4 last:mb-0\">Insider threats (intentional or accidental attacks by employees)<\/li>\n<\/ul>\n<\/div><\/div><\/article><article class=\"riag-faq-accordion__item\" data-faq-item data-initial-open=\"false\"><h3 class=\"riag-faq-accordion__question\"><button type=\"button\" class=\"riag-faq-accordion__toggle\" id=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-button-3\" aria-expanded=\"false\" aria-controls=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-panel-3\" data-faq-toggle><span class=\"riag-faq-accordion__question-text\">What is social engineering, and how can I recognize it?<\/span><span class=\"riag-faq-accordion__chevron\" aria-hidden=\"true\"><\/span><\/button><\/h3><div class=\"riag-faq-accordion__panel\" id=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-panel-3\" role=\"region\" aria-labelledby=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-button-3\" data-faq-panel hidden><div class=\"riag-faq-accordion__answer\"><p>Social engineering is a manipulative technique in which attackers trick people into revealing confidential information or performing actions that compromise security. This technique exploits the target&#8217;s trust. <\/p>\n<\/div><\/div><\/article><article class=\"riag-faq-accordion__item\" data-faq-item data-initial-open=\"false\"><h3 class=\"riag-faq-accordion__question\"><button type=\"button\" class=\"riag-faq-accordion__toggle\" id=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-button-4\" aria-expanded=\"false\" aria-controls=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-panel-4\" data-faq-toggle><span class=\"riag-faq-accordion__question-text\">What role does each employee play in cybersecurity?<\/span><span class=\"riag-faq-accordion__chevron\" aria-hidden=\"true\"><\/span><\/button><\/h3><div class=\"riag-faq-accordion__panel\" id=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-panel-4\" role=\"region\" aria-labelledby=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-button-4\" data-faq-panel hidden><div class=\"riag-faq-accordion__answer\"><p>Every employee contributes to prevention by following guidelines and procedures (e.g., awareness training, strong passwords, multi-factor authentication (MFA), regular updates, firewalls, antivirus software, backups, and access rights management).<\/p>\n<\/div><\/div><\/article><article class=\"riag-faq-accordion__item\" data-faq-item data-initial-open=\"false\"><h3 class=\"riag-faq-accordion__question\"><button type=\"button\" class=\"riag-faq-accordion__toggle\" id=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-button-5\" aria-expanded=\"false\" aria-controls=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-panel-5\" data-faq-toggle><span class=\"riag-faq-accordion__question-text\">How do I create a secure password?<\/span><span class=\"riag-faq-accordion__chevron\" aria-hidden=\"true\"><\/span><\/button><\/h3><div class=\"riag-faq-accordion__panel\" id=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-panel-5\" role=\"region\" aria-labelledby=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-button-5\" data-faq-panel hidden><div class=\"riag-faq-accordion__answer\"><p>A secure password should be at least 15 characters long; for privileged accounts, it should be at least 20 characters long. At least 5 of these characters must be different. Be sure to include at least three of the four character types: uppercase letters, lowercase letters, numbers, and special characters. Additionally: The password must contain at least 2 letters, at least 1 special character (e.g., !, $, #, %, ?, +, -, ~, \/), and at least 2 non-letter characters (i.e., numbers or special characters). The password must not contain your first name, last name, or employee ID number. Instead of individual words, it is recommended to use passphrases consisting of several random words that cannot be publicly searched. Each account must have a unique password; reusing personal passwords for work accounts is prohibited. Passwords are changed only if a compromise is suspected; there is no policy for regular password expiration. For secure management, password managers such as KeePass are permitted after IT approval, while storing passwords in browsers or using automatic logins via macros is prohibited. In addition, multi-factor authentication (MFA) should be enabled wherever possible to further enhance security.         <\/p>\n<p>Tip: Use the first letters of a sentence or combine random words, e.g., BlueDog!Summer2024.<\/p>\n<\/div><\/div><\/article><article class=\"riag-faq-accordion__item\" data-faq-item data-initial-open=\"false\"><h3 class=\"riag-faq-accordion__question\"><button type=\"button\" class=\"riag-faq-accordion__toggle\" id=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-button-6\" aria-expanded=\"false\" aria-controls=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-panel-6\" data-faq-toggle><span class=\"riag-faq-accordion__question-text\">Why should I use multi-factor authentication (MFA)?<\/span><span class=\"riag-faq-accordion__chevron\" aria-hidden=\"true\"><\/span><\/button><\/h3><div class=\"riag-faq-accordion__panel\" id=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-panel-6\" role=\"region\" aria-labelledby=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-button-6\" data-faq-panel hidden><div class=\"riag-faq-accordion__answer\"><p>Multi-factor authentication (MFA) means that, in addition to a password, at least one other independent factor\u2014such as a one-time code, a hardware token, or a biometric feature\u2014is required to log in. It offers significantly enhanced security by creating an additional layer of protection. Even if a password is compromised, a second factor is required, which makes attacks considerably more difficult. Studies show that over 80% of all hacking incidents are attributable to weak or stolen passwords. The use of MFA can prevent up to 99\u202f% of automated attacks. For this reason, the use of MFA is strongly recommended to increase account security and make it significantly more difficult for attackers to gain access.     <\/p>\n<\/div><\/div><\/article><article class=\"riag-faq-accordion__item\" data-faq-item data-initial-open=\"false\"><h3 class=\"riag-faq-accordion__question\"><button type=\"button\" class=\"riag-faq-accordion__toggle\" id=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-button-7\" aria-expanded=\"false\" aria-controls=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-panel-7\" data-faq-toggle><span class=\"riag-faq-accordion__question-text\">What should I do if I forget my password?<\/span><span class=\"riag-faq-accordion__chevron\" aria-hidden=\"true\"><\/span><\/button><\/h3><div class=\"riag-faq-accordion__panel\" id=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-panel-7\" role=\"region\" aria-labelledby=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-button-7\" data-faq-panel hidden><div class=\"riag-faq-accordion__answer\"><p class=\"font-sans font-normal text-base leading-relaxed text-gray-800 mb-4 last:mb-0\">Stores: Use the self-service feature on the store computer or in the Mein BILLA app to reset your password yourself.<\/p>\n<p class=\"font-sans font-normal text-base leading-relaxed text-gray-800 mb-4 last:mb-0\">Headquarters: Use the official password reset link at <a class=\"font-sans font-normal text-base leading-relaxed text-red-700 underline underline-offset-2 rounded-sm transition hover:text-red-500 focus:text-red-500 focus:outline-none focus:ring-2 focus:ring-red-400\" href=\"https:\/\/passwordreset.rewe-group.com\/\" rel=\"nofollow noopener\" target=\"_blank\">https:\/\/passwordreset.rewe-group.com<\/a> and answer the security questions on file.<\/p>\n<p class=\"font-sans font-normal text-base leading-relaxed text-gray-800 mb-4 last:mb-0\">Keep safety in mind:<\/p>\n<ul>\n<li class=\"font-sans font-normal text-base leading-relaxed text-gray-800 mb-4 last:mb-0\">Always check the URL to avoid phishing.<\/li>\n<li class=\"font-sans font-normal text-base leading-relaxed text-gray-800 mb-4 last:mb-0\">Do not use any unofficial links or redirects.<\/li>\n<\/ul>\n<\/div><\/div><\/article><article class=\"riag-faq-accordion__item\" data-faq-item data-initial-open=\"false\"><h3 class=\"riag-faq-accordion__question\"><button type=\"button\" class=\"riag-faq-accordion__toggle\" id=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-button-8\" aria-expanded=\"false\" aria-controls=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-panel-8\" data-faq-toggle><span class=\"riag-faq-accordion__question-text\">Can I share my password with my coworkers?<\/span><span class=\"riag-faq-accordion__chevron\" aria-hidden=\"true\"><\/span><\/button><\/h3><div class=\"riag-faq-accordion__panel\" id=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-panel-8\" role=\"region\" aria-labelledby=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-button-8\" data-faq-panel hidden><div class=\"riag-faq-accordion__answer\"><p>No. Passwords and passphrases are strictly confidential and must not be shared with anyone; shared user accounts are not permitted (except in justified, documented cases following consultation). <\/p>\n<\/div><\/div><\/article><article class=\"riag-faq-accordion__item\" data-faq-item data-initial-open=\"false\"><h3 class=\"riag-faq-accordion__question\"><button type=\"button\" class=\"riag-faq-accordion__toggle\" id=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-button-9\" aria-expanded=\"false\" aria-controls=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-panel-9\" data-faq-toggle><span class=\"riag-faq-accordion__question-text\">How can I tell if an email is a phishing email?<\/span><span class=\"riag-faq-accordion__chevron\" aria-hidden=\"true\"><\/span><\/button><\/h3><div class=\"riag-faq-accordion__panel\" id=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-panel-9\" role=\"region\" aria-labelledby=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-button-9\" data-faq-panel hidden><div class=\"riag-faq-accordion__answer\"><p>Phishing attempts can usually be identified by suspicious emails from fake senders that contain attachments or links and ask for confidential information. Exercise particular caution with emails from unknown external senders\u2014always verify the credibility of the message. Such emails should only be read in the Outlook preview pane; do not open any attachments or links. If in doubt\u2014even with known senders\u2014you should first contact the alleged sender. Report unsolicited emails immediately to sicherheit@rewe-group.at\u2014under no circumstances should you reply to them.    <\/p>\n<\/div><\/div><\/article><article class=\"riag-faq-accordion__item\" data-faq-item data-initial-open=\"false\"><h3 class=\"riag-faq-accordion__question\"><button type=\"button\" class=\"riag-faq-accordion__toggle\" id=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-button-10\" aria-expanded=\"false\" aria-controls=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-panel-10\" data-faq-toggle><span class=\"riag-faq-accordion__question-text\">What should I do if I&#039;ve clicked on a suspicious link?<\/span><span class=\"riag-faq-accordion__chevron\" aria-hidden=\"true\"><\/span><\/button><\/h3><div class=\"riag-faq-accordion__panel\" id=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-panel-10\" role=\"region\" aria-labelledby=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-button-10\" data-faq-panel hidden><div class=\"riag-faq-accordion__answer\"><p>Any potential security incident (e.g., clicking on a suspicious link) must be reported immediately to sicherheit@rewe-group.at.<\/p>\n<\/div><\/div><\/article><article class=\"riag-faq-accordion__item\" data-faq-item data-initial-open=\"false\"><h3 class=\"riag-faq-accordion__question\"><button type=\"button\" class=\"riag-faq-accordion__toggle\" id=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-button-11\" aria-expanded=\"false\" aria-controls=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-panel-11\" data-faq-toggle><span class=\"riag-faq-accordion__question-text\">Is it safe to send confidential information via email?<\/span><span class=\"riag-faq-accordion__chevron\" aria-hidden=\"true\"><\/span><\/button><\/h3><div class=\"riag-faq-accordion__panel\" id=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-panel-11\" role=\"region\" aria-labelledby=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-button-11\" data-faq-panel hidden><div class=\"riag-faq-accordion__answer\"><p>Send information to external parties only in encrypted form; obtain consent from the person in charge before sharing it, and, if necessary, review or enter into any existing confidentiality agreements.<\/p>\n<\/div><\/div><\/article><article class=\"riag-faq-accordion__item\" data-faq-item data-initial-open=\"false\"><h3 class=\"riag-faq-accordion__question\"><button type=\"button\" class=\"riag-faq-accordion__toggle\" id=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-button-12\" aria-expanded=\"false\" aria-controls=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-panel-12\" data-faq-toggle><span class=\"riag-faq-accordion__question-text\">How do I secure my work laptop or smartphone?<\/span><span class=\"riag-faq-accordion__chevron\" aria-hidden=\"true\"><\/span><\/button><\/h3><div class=\"riag-faq-accordion__panel\" id=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-panel-12\" role=\"region\" aria-labelledby=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-button-12\" data-faq-panel hidden><div class=\"riag-faq-accordion__answer\"><ul>\n<li class=\"font-sans font-normal text-base leading-relaxed text-gray-800 mb-4 last:mb-0\">Perform regular software updates<\/li>\n<li class=\"font-sans font-normal text-base leading-relaxed text-gray-800 mb-4 last:mb-0\">Use firewalls and antivirus software<\/li>\n<li class=\"font-sans font-normal text-base leading-relaxed text-gray-800 mb-4 last:mb-0\">Create Backups<\/li>\n<li class=\"font-sans font-normal text-base leading-relaxed text-gray-800 mb-4 last:mb-0\">Manage Access Rights<\/li>\n<li class=\"font-sans font-normal text-base leading-relaxed text-gray-800 mb-4 last:mb-0\">Display alerts for unusual activity and warnings on the device<\/li>\n<li class=\"font-sans font-normal text-base leading-relaxed text-gray-800 mb-4 last:mb-0\">Lock devices to prevent unauthorized access (e.g., Windows key + L)<\/li>\n<li class=\"font-sans font-normal text-base leading-relaxed text-gray-800 mb-4 last:mb-0\">Protect screens from prying eyes; use anti-theft measures in areas open to the public<\/li>\n<li class=\"font-sans font-normal text-base leading-relaxed text-gray-800 mb-4 last:mb-0\">Do not change the central configuration for mobile devices (smartphones\/tablets)<\/li>\n<li class=\"font-sans font-normal text-base leading-relaxed text-gray-800 mb-4 last:mb-0\">Use the latest firmware supported by the manufacturer; problematic apps may be blocked or removed<\/li>\n<li class=\"font-sans font-normal text-base leading-relaxed text-gray-800 mb-4 last:mb-0\">Encrypt the storage of confidential\/strictly confidential data on mobile devices<\/li>\n<li class=\"font-sans font-normal text-base leading-relaxed text-gray-800 mb-4 last:mb-0\">Store paper documents securely (cabinet\/safe)<\/li>\n<li class=\"font-sans font-normal text-base leading-relaxed text-gray-800 mb-4 last:mb-0\">Do not leave work equipment unattended off-site; prevent third parties from accessing it; document any transfers or transport as necessary<\/li>\n<li class=\"font-sans font-normal text-base leading-relaxed text-gray-800 mb-4 last:mb-0\">Comply with clean-desk policies<\/li>\n<li class=\"font-sans font-normal text-base leading-relaxed text-gray-800 mb-4 last:mb-0\">Clean Whiteboards\/Flip Charts After Use<\/li>\n<\/ul>\n<\/div><\/div><\/article><article class=\"riag-faq-accordion__item\" data-faq-item data-initial-open=\"false\"><h3 class=\"riag-faq-accordion__question\"><button type=\"button\" class=\"riag-faq-accordion__toggle\" id=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-button-13\" aria-expanded=\"false\" aria-controls=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-panel-13\" data-faq-toggle><span class=\"riag-faq-accordion__question-text\">Can I use public Wi-Fi networks for business purposes?<\/span><span class=\"riag-faq-accordion__chevron\" aria-hidden=\"true\"><\/span><\/button><\/h3><div class=\"riag-faq-accordion__panel\" id=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-panel-13\" role=\"region\" aria-labelledby=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-button-13\" data-faq-panel hidden><div class=\"riag-faq-accordion__answer\"><p>The use of unsecured Wi-Fi hotspots, such as those offered in caf\u00e9s, train stations, or hotels, is not permitted due to strict security requirements. Instead, only password-protected Wi-Fi or LAN connections may be used in combination with the centrally configured VPN connection (e.g., FortiClient or Cisco AnyConnect). Alternatively, a mobile hotspot can be used via the company cell phone or the built-in data card\u2014also only in conjunction with a VPN. Public networks are considered \u201cuntrusted\u201d and therefore must not be used to access company data.   <\/p>\n<\/div><\/div><\/article><article class=\"riag-faq-accordion__item\" data-faq-item data-initial-open=\"false\"><h3 class=\"riag-faq-accordion__question\"><button type=\"button\" class=\"riag-faq-accordion__toggle\" id=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-button-14\" aria-expanded=\"false\" aria-controls=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-panel-14\" data-faq-toggle><span class=\"riag-faq-accordion__question-text\">What is a VPN, and when should I use it?<\/span><span class=\"riag-faq-accordion__chevron\" aria-hidden=\"true\"><\/span><\/button><\/h3><div class=\"riag-faq-accordion__panel\" id=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-panel-14\" role=\"region\" aria-labelledby=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-button-14\" data-faq-panel hidden><div class=\"riag-faq-accordion__answer\"><p>A VPN (Virtual Private Network) creates an encrypted connection between your device and the company network, ensuring that data is transmitted securely. You should always use it when working outside the company network. This helps protect confidential information from unauthorized access.  <\/p>\n<\/div><\/div><\/article><article class=\"riag-faq-accordion__item\" data-faq-item data-initial-open=\"false\"><h3 class=\"riag-faq-accordion__question\"><button type=\"button\" class=\"riag-faq-accordion__toggle\" id=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-button-15\" aria-expanded=\"false\" aria-controls=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-panel-15\" data-faq-toggle><span class=\"riag-faq-accordion__question-text\">What types of data are considered particularly sensitive?<\/span><span class=\"riag-faq-accordion__chevron\" aria-hidden=\"true\"><\/span><\/button><\/h3><div class=\"riag-faq-accordion__panel\" id=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-panel-15\" role=\"region\" aria-labelledby=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-button-15\" data-faq-panel hidden><div class=\"riag-faq-accordion__answer\"><p>First and foremost, personal data\u2014that is, any information that can identify a natural person, such as name, address, contact information, or job application materials\u2014deserves special protection. In addition, this includes the special categories of data under the GDPR, such as health data, genetic and biometric data, information regarding sexual orientation, as well as information about political opinions, religious or philosophical beliefs, and union membership. Likewise, confidential business information\u2014such as trade secrets and official secrets, development data, passwords, financial information, and strategic plans\u2014is considered particularly worthy of protection. Finally, this also includes business assets such as documents, merchandise, hardware, laptops, and data from centralized IT environments, which must be handled in accordance with the protection classes of confidentiality, integrity, and availability.   <\/p>\n<\/div><\/div><\/article><article class=\"riag-faq-accordion__item\" data-faq-item data-initial-open=\"false\"><h3 class=\"riag-faq-accordion__question\"><button type=\"button\" class=\"riag-faq-accordion__toggle\" id=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-button-16\" aria-expanded=\"false\" aria-controls=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-panel-16\" data-faq-toggle><span class=\"riag-faq-accordion__question-text\">What do I need to keep in mind when sharing data with third parties?<\/span><span class=\"riag-faq-accordion__chevron\" aria-hidden=\"true\"><\/span><\/button><\/h3><div class=\"riag-faq-accordion__panel\" id=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-panel-16\" role=\"region\" aria-labelledby=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-button-16\" data-faq-panel hidden><div class=\"riag-faq-accordion__answer\"><p>Obtain consent from the data controller(s); review\/enter into confidentiality agreements; Encrypt emails containing confidential information when sending them to external parties; when faxing, verify the recipient\u2019s identifier and, if necessary, coordinate the time of transmission; immediately retrieve printouts containing confidential information (ideally using a \u201cFollow-Me\u201d printer).<\/p>\n<\/div><\/div><\/article><article class=\"riag-faq-accordion__item\" data-faq-item data-initial-open=\"false\"><h3 class=\"riag-faq-accordion__question\"><button type=\"button\" class=\"riag-faq-accordion__toggle\" id=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-button-17\" aria-expanded=\"false\" aria-controls=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-panel-17\" data-faq-toggle><span class=\"riag-faq-accordion__question-text\">Who should I contact at the company if there&#039;s a security issue?<\/span><span class=\"riag-faq-accordion__chevron\" aria-hidden=\"true\"><\/span><\/button><\/h3><div class=\"riag-faq-accordion__panel\" id=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-panel-17\" role=\"region\" aria-labelledby=\"riag-faq-block_c72edb3f95ebe6d9773cb42ec1cafba2-button-17\" data-faq-panel hidden><div class=\"riag-faq-accordion__answer\"><p>Send a message to <a class=\"font-sans font-normal text-base leading-relaxed text-red-700 underline underline-offset-2 rounded-sm transition hover:text-red-500 focus:text-red-500 focus:outline-none focus:ring-2 focus:ring-red-400\" href=\"mailto:sicherheit@rewe-group.at\">sicherheit@rewe-group.at<\/a>.<\/p>\n<\/div><\/div><\/article><\/div><\/div><\/section>","protected":false},"excerpt":{"rendered":"<p>On this page, you&#8217;ll find: Everyone can help reduce risks\u2014by acting prudently, implementing consistent safety measures, and communicating clearly.<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-flexible-sections","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"class_list":["post-2111","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/rewe-group.at\/en\/wp-json\/wp\/v2\/pages\/2111","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rewe-group.at\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rewe-group.at\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rewe-group.at\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/rewe-group.at\/en\/wp-json\/wp\/v2\/comments?post=2111"}],"version-history":[{"count":3,"href":"https:\/\/rewe-group.at\/en\/wp-json\/wp\/v2\/pages\/2111\/revisions"}],"predecessor-version":[{"id":5798,"href":"https:\/\/rewe-group.at\/en\/wp-json\/wp\/v2\/pages\/2111\/revisions\/5798"}],"wp:attachment":[{"href":"https:\/\/rewe-group.at\/en\/wp-json\/wp\/v2\/media?parent=2111"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/rewe-group.at\/en\/wp-json\/wp\/v2\/categories?post=2111"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}